as of 10th to 17th of March 2019
\n1.6%
\n\n | Excellent | \n3,007 | \n50% | \n
\n | Very Good | \n1,674 | \n25% | \n
\n | Good | \n125 | \n6% | \n
\n | Fair | \n98 | \n5% | \n
\n | Poor | \n512 | \n10% | \n
\n | Very Poor | \n81 | \n4% | \n
Last activity: 2 hours ago
\nLouise added a time entry to the ticket Sales Revenue
\n 2 hours ago\nKevin added new attachment to the ticket Software Bug Reporting
\n 5 hours ago\nNatalie reassigned ticket Problem installing software to Katherine
\n 8 hours ago\nKatherine submitted new ticket Payment Method
\n Yesterday\nKatherine changed settings to ticket category Payment & Invoice
\n 2 days ago\nThe average time taken to resolve complaints.
\nMeasure how quickly support staff answer incoming calls.
\nMeasures the quality or your support team’s efforts.
\nProcess refund to #00910
\n Mar 21, 2019, 1:00pm\n-$16.50
\n Completed\nProcess delivery to #44333
\n Mar 20, 2019, 11:40am\n3 Items
\n For pickup\nPayment from #023328
\n Mar 20, 2019, 10:30pm\n+ $129.50
\n Completed\nPayment failed from #087651
\n Mar 19, 2019, 12:54pm\n$150.00
\n Declined\n